About Age Concern
Our credentials at a glance
Built on Experience, Driven by Excellence
We’ve been leading aged care CDP education for more than three decades, pioneering dementia care programs and supporting nurses nationwide with practical, evidence-based learning.
Here’s what makes us stand out.
35+ Years of Experience
Supporting aged care professionals since 1986.
Pioneers in Dementia Care
Developed
a dementia program for nurses recognised by universities.
Trusted Nationwide
Delivering training and professional development to nurses across all states and territories.
Research & Innovation
Transforming aged care through evidence-based research.
Our Story
A legacy of leadership in aged care education
At Age Concern we are passionate about nursing, nurses,
other health care workers and advancing the care of elderly people through continuing professional development programs.
Since 1986 we have combined evidence based with innovative
programs to advance the quality of care to older Australians, wherever that care is delivered. We do have a special interest in the care of people diagnosed with a dementia.
Leading the way since 1986
Built on Expertise and Vision
Age Concern Pty Ltd was founded in 1986 by Prue Mellor, one of Australia’s pioneers in continuing professional development for nurses, allied health professionals, and aged care workers. As one of the first private providers in the field, Age Concern quickly became known for its innovative programs focused on improving care for the elderly.
Recognised for Academic Excellence
In 2005, the company was gazetted as an Educational Institution, formalising its role as a leader in aged care education. Among our many achievements, we proudly pioneered Australia’s first standalone Postgraduate Dementia Program for registered nurses. This groundbreaking program was accepted as an elective at Latrobe University in 1996 and later recognised at master’s level by the University of Queensland, supporting nurses undertaking the Nurse Practitioner program with a dementia specialty.
Contributing to Policy and Practice
Prue’s expertise has been widely recognised. She was invited to serve as a witness for the House of Representatives Inquiry into Indigenous Health, and selected as an aged care advisor for an international delegation to Brunei, led by former Senator Bill O’Chee.
Advancing dementia care through evidence-based practice
Research and Innovation
Age Concern has consistently driven evidence-based practice in dementia care. In 2017, Prue initiated the Harmony in the Bush research project, funded by the Commonwealth.
As Chief Clinical Investigator, she led the design and implementation of tailored non-pharmacological interventions, including staff training and music-based therapies, to minimise behavioural symptoms of dementia.
The project was a success, demonstrating the power of person-centred, non-drug approaches in aged care.
What We Offer
Today, Age Concern continues to provide professional development programs across Australia.
Our education is:
We believe that high-quality education equips nurses, allied health professionals, and carers with the skills and confidence to deliver compassionate, person-centred care—no matter the care setting.
Stay Ahead in Aged Care
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Our Team
Meet the people behind Age Concern — combining clinical expertise, business leadership, and a shared commitment to improving aged care education across Australia.
Prue Mellor
RN, PGradDipAplSci(Geront), MN(Geront), MNg (NPrac), MACN
Consultant Nurse and Founder
Prue is a pioneer in dementia care and aged care training. She has contributed to national research, advised government and international delegations, and dedicated her career to improving the lives of older Australians through education.
Gary Betts
CA CPA CFO/Business Manager
Providing essential financial and operational support.
Gary provides the financial and operational leadership that supports Age Concern’s growth. His expertise ensures our programs remain sustainable, accessible, and impactful for healthcare professionals nationwide.
Continuing Professional Development - an investment or a burden?
Facilities must balance compliance, accreditation, and staff development while meeting resident expectations.
Daily we see committed managers and nurses balancing fulltime work with family responsibilities and the ever increasing demands of the aged care industry. Managers are stretched between staffing, daily operations, head-office directives, and compliance with the Aged Care Quality and Safety Commission. Nurses are stretched between delivering personalised, contemporary clinical care, supervising care staff and the overwhelming amount of documentation for the Aged Care Quality and Safety Commission.
Without effective CPD, professionals risk falling behind in best practice and losing confidence in their role.
Without relevant continuing professional development this may lead to:
01
Loss of staff confidence, leading to errors in care and poor retention
02
Missed opportunities for advancement, staff held back from career progression without CPD
03
Reduced quality of dementia care ineffective behaviour management strategies impact residents and families
04
Failure to meet accreditation standards risking compliance breaches and reputational harm
Tailored aged care CPD EDUCATION that’s personal, practical, and proven to deliver results.
Ready to advance your knowledge and skills?
Whether you manage a facility or work on the floor, our programs are designed to make your work easier, safer, and more rewarding.
Vision
Our vision is to set the standard of excellence for continuing professional development thereby enhancing the quality of clinical and personal care for all elderly Australians.
Mission
We strive for excellence in aged care by equipping nurses, healthcare workers, and the community with contemporary, evidence-based education and training. Our goal is to build their confidence to deliver exceptional care, adapt to evolving standards, and create meaningful, person-centred outcomes.
Values
Excellence
We aim for excellence and flexibility in our programs to exceed student and client expectations.
Integrity
We are transparent, honest and ethical in all our practices.
Accountability
We are committed to evidence-based practices, ongoing development, and continuous improvement.
Respect
We uphold the dignity of every individual and fosterself-worth through professional respect and courtesy.
Diversity
We see differences as opportunities, celebrate diversity, and ensure equal access for all.
Partnerships
We are dedicated to building rewarding partnerships with all clients, sharing knowledge and experience.
Humour
We believe that humour and fun create a positive learning and changing environment.
Innovation
We excel at being creative in program delivery, meeting the specific needs of each of our clients.
What our Nurses say about Age Concern
Real feedback from aged care professionals and managers who’ve experienced the difference our programs make.
“It is my experience that Age Concern’s strength lies in providing an easily accessible, affordable, immensely significant and contemporary source of education for aged care nurses across all levels.
The virtual and archived classroom offers participants the freedom and flexibility of maintaining best practice in aged care, whilst simultaneously benefiting from peer support and discussion in a learning environment of their choice.”
Renee Hissink
RN/Midwife I Dip Social Work I Dip Health Sciences RN Quality Assurance Officer/Admin National Nurses Plus
“Staff feedback was overwhelmingly positive, acknowledgment was given to
the direction and advice given to registered staff by Prue that reminded them of their obligations and maintaining competency and evidence based best practice.”
Mary Anne Edwards
Facility Manager/Director of Nursing Resthaven on Quarry
“I value these sessions in wound care as they are packed with information
that I need in my practice of wound management … appreciate the work that has been done in researching the many products available .”
Erna Hudson
Ready to Begin?
Let’s discuss how we can tailor a program for your facility.
Whether you’re ready to book, have questions about our programs, or just want to explore how we can help, we’d love to hear from you.
Our team is here to make getting the right education easy, straightforward, and tailored to your needs.
Age Concern Pty Ltd
(ABN 71 006 566 365)
PO Box 118 Ormond VIC 3204
Registered Office
3/91 Station Street, Malvern Victoria 3144
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