Person Centred Dementia Care

CLICK HERE to test your organisation for person centre practice (not just a philosophy):
  • documented morning, afternoon and night routines
  • incident reports relating to exchanges between staff and residents
  • incontinence aids applied about 2100 hours
  • televisions in the main lounge or dining room
  • residents with Sundowner’s syndrome or being ‘intrusive’
  • two hourly turns and ‘major’ rounds about 0100 & 0500
  • shower and or other ‘lists’.

If you answer yes to even one, it would seem that you may have the philosophy, but not person centred practice.

CLICK TO REVEAL What Person centred practice offers residents, staff, owners, board members and operators:
  • maximised funding, with evidenced practice
  • reduced costs relating to staff ‘stress’, injuries
  • maximised time efficiencies
  • compliance with all standards
  • care and practices that will stand up to the scrutiny
  • reduced incidents of ‘missed’ care
  • nurses educated to an advanced level
  • contemporary and evidence based care strategies that can be supported
  • a centre of excellence
CLICK HERE to see what one organisation with seven (7) facilities evaluated noted after only three (3) months
  • staff reading the care plans
  • a reduction of 44% of daily exposure of staff to potentially injurious behaviour from residents,
  • the number of residents displaying these behaviours had also reduced by 50%. An average of 92% of staff stated that changes improved outcomes for both residents and staff
  • a 25% reduction in behaviour related resident incident reports
  • the number of work cover claims has been below average in the post training period
  • less noise and ‘stress’ in each facility ( feedback from family and staff )
  • staff feel proud of care

Our Person centred practice programs include comprehensive, quality and risk management activities to support owners, board members, facility and clinical managers of residential aged care facilities.

The programs move your organisation and staff, from task focused practices, some developed 100 years ago, to what is accepted as best practice in 2023

An experienced facilitator is on-site to ‘walk’ your staff through each of the programs as well as supporting families.

We also review all documentation and offer suggestions on streamlining, up-dating processes and maximising funding.

Initially, we focus on memory units (whatever the name), as the care needs are usually the most complex making it easier for your staff to transfer any new practices to other units.

Our dementia care and behaviour support recommendations have been recently and successfully researched with Commonwealth funding.

All programs allow your staff to experience a comprehensive and inclusive version of individualised care. Following each program there is:

  • a comprehensive and referenced report (approx. 25 pages)
  • ongoing support for a minimum of three (3) months
  • continuing professional development hours for nursing staff.

Easy Start Three (3) Day Program

You identify one (1) resident for re- assessment and care plan development.

Step-by-step we advance, your staff through contemporary detailed assessment, care planning and documentation wording, supporting all legislation not forgetting the Nursing and Midwifery Board of Australia.

A ‘slow and steady’ start to person centred practices, including tips on modifying care options for other residents, easily replicated. Using their advanced practices staff gradually re-assess all residents.

Kick Start Seven (7) Day Program

Great for one unit, say a memory support unit to then be replicated throughout the facility.

Assessment of a resident as for the three-day program plus we modify some of the morning task-oriented practices to the required person centred practices.

Includes three (3) hours training for all staff and information sessions for families.

Further, we review care across the 24 hours and the weekend.

Master Class 21 day program

As for the Kick Start but across three units and we review three residents.

Across a facility, this program better embeds any practice changes in the transition from task oriented care to person centred care.

Further, across an organisation it would provide staff with a greater depth of knowledge and skills to introduce new practices to other facilities in the group.

We had a significant reduction in falls with the interventions provided by Age Concern Pty Ltd.

Daniel Robinson

Facility Manager